Find a better way to collect resident feedback 15

Reviewing Solutions Medium

Summary

Residents have feedback about services and common spaces but current feedback channels are fragmented.

Problem Statement

Feedback arrives through phone calls, emails, hallway conversations, and forms, making it difficult to identify patterns or follow up transparently.

Who is affected?

Residents, property staff, and managers

Current Workaround

Staff manually record issues and escalate themes when they notice repetition.

Desired Outcome

A structured feedback process that captures themes, shows progress, and helps prioritize improvements.

Constraints

Must protect privacy and avoid turning every comment into a maintenance ticket.

Sponsor

Resident Experience

Deadline

2026-11-07

Proposed Ideas / Solutions

Education Beta

Resident Communication Digest

Demo concept: Resident Communication Digest. This idea explores a practical way to improve operations, collaboration, service delivery, or community impact…

# Automation # Housing
admin
Other Prototype

Resource Availability Calendar

Demo concept: Resource Availability Calendar. This idea explores a practical way to improve operations, collaboration, service delivery, or community impact…

# Data # Education # Manufacturing
admin