Create a better way to prioritize facility improvements 24

Accepted High

Create a better way to prioritize facility improvements 24

Summary

Facility improvement requests need clearer scoring against safety, impact, cost, and urgency.

Problem Statement

Improvement ideas compete with routine work orders and do not always have a clear prioritization method.

Who is affected?

Facilities teams, residents, and managers

Current Workaround

Managers review requests manually and prioritize based on immediate pressure.

Desired Outcome

A transparent scoring process that separates ideas, challenges, maintenance, and capital planning.

Constraints

Must not replace urgent maintenance workflows.

Sponsor

Property Operations

Deadline

2026-10-15

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Proposed Ideas / Solutions

Customer Journey Improvement Lab
Finance Prototype

Customer Journey Improvement Lab

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admin

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