Reduce duplicate intake across departments 21

Needs Clarification Medium

Summary

Similar needs are submitted through multiple channels, making reporting and prioritization harder.

Problem Statement

Departments may describe the same issue differently, so duplicates are hard to identify early.

Who is affected?

Administrators and department leads

Current Workaround

Reviewers manually compare submissions and merge topics informally.

Desired Outcome

A cleaner intake process with duplicate detection, linking, and shared review queues.

Constraints

Should avoid incorrectly merging distinct but related needs.

Sponsor

Administration

Deadline

2026-11-01

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Completed Review Team

Team & Resources

Team Members

adminOwner / Lead
Avery ThompsonReviewerAssigned to: QA / Accessibility Reviewer
Casey BrownSubject Matter ExpertAssigned to: Subject Matter Expert

Open Resource Needs

No open resource needs are currently listed.

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